ckok Terms and Conditions

1.1 Introduction

ckok is an online betting and casino platform that provides cricket betting, slots, live casino, crash games, and various other gaming services for players in Bangladesh. These terms and conditions ("Terms") govern the legal relationship between ckok and the user ("Member" or "you").

1.2 Applicable Definitions

• "Platform" — The ckok website (ckok.cam) and all services associated with it.
• "Member" — Any person who has registered on ckok and is operating an account.
• "Account" — The member's registered personal account through which the platform's services are used.
• "Bonus" — Additional funds or benefits provided by ckok subject to meeting specific conditions.
• "Bet" — The amount of money placed by a member in any game or event.
• "Wagering Requirement" — The condition specifying how many times a bet must be placed before a bonus can be withdrawn.

1.3 Acceptance of Terms

By creating an account on ckok, you acknowledge that you have fully read and understood these terms and conditions, the privacy policy, and the responsible gaming guidelines, and that you agree to comply with them. If you do not agree with these terms, please do not use the platform.

2.1 Registration Requirements

• You must be at least 21 years of age.
• You must provide accurate and complete personal information.
• Each individual may operate only one account.
• You will play in your own name and with your own funds — not on behalf of any third party.
• Creating duplicate accounts is prohibited, and if detected, both accounts will be closed.

2.2 Identity Verification

ckok may at any time request a national identity card, passport, or other government-issued document for identity verification. ckok reserves the right to suspend withdrawals until verification is complete. Providing false information may result in permanent account closure and forfeiture of all balances.

2.3 Account Security

It is your responsibility to keep your login password and account details completely confidential. Any activity carried out through your account will be assumed to have been performed by you. If you suspect unauthorized access to your account, go to the login page immediately to change your password and contact us via live chat.

3.1 Deposit Terms

• The minimum deposit amount is ৳500 for each method.
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Deposits may only be made from a mobile banking account registered in your own name.
• Your account balance is credited immediately after the deposit transaction is completed.
• There are no additional charges for deposits — however, your mobile banking provider may apply their own fees.

3.2 Withdrawal Terms

• The minimum withdrawal amount is ৳800.
• Withdrawals are generally processed within 5 to 30 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawal processing may be delayed if identity verification has not been completed.
• Withdrawals may be restricted if the wagering requirements of any active bonus have not been met.

3.3 Currency and Taxes

ckok processes transactions in Bangladeshi Taka (BDT / ৳). Any liability related to taxes or duties is entirely the member's own responsibility. ckok does not bear responsibility for deducting any tax or levy.

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. To receive this bonus, the applicable bonus code or offer must be selected at the time of the first deposit after registration. Example: if you deposit ৳2,000, you will receive a ৳4,000 bonus, making your total balance ৳6,000.

4.2 Wagering Requirement

The wagering requirement for the welcome bonus is 15x (15 times the total of the deposit plus the bonus). That means, using the example above, ৳6,000 × 15 = ৳90,000 must be wagered before the bonus funds can be withdrawn. The time limit for meeting the wagering requirement is stated in the details of each bonus.

4.3 Other Bonus Terms

• Each bonus has a specific validity period — unused bonuses expire at the end of that period.
• VIP cashback: Bronze — up to 0.2%, Silver — up to 0.5%, Gold — up to 0.8%, Platinum — up to 1.0% weekly cashback.
• ckok reserves the right to cancel bonuses in cases of suspicious activity or breach of terms.
• Activating another bonus while one is already active may result in the previous bonus being cancelled.
• Bonuses are intended for genuine play only — any attempt to abuse the bonus system is subject to penalties.

5.1 General Betting Rules

All bets on ckok are considered final once confirmed. For bets cancelled due to technical errors, the original stake is refunded. ckok reserves the right to set and change betting limits at any time.

5.2 Sports Betting

• Bets can be placed on various sports including cricket, football, and kabaddi.
• In live betting, odds change as the situation develops.
• If a match or event is incomplete, settlement will follow ckok's established rules.
• Placing bets using match fixing or insider information is strictly prohibited.

5.3 Casino Games

All casino games are operated by a Random Number Generator (RNG), which ensures fair play. Game results are entirely random and do not depend on previous outcomes. ckok does not guarantee winnings for any specific game.

6.1 Prohibited Activities

Any of the following activities are strictly prohibited, and accounts may be immediately closed if detected:

• Creating or operating multiple accounts.
• Registering using a false identity or someone else's identity.
• Placing bets using software, bots, automated systems, or artificial intelligence.
• Abusing the bonus system (including bonus arbitrage).
• Engaging in money laundering or unlawful financial activity.
• Attempting to exploit technical vulnerabilities in the platform for unfair advantage.

6.2 Account Suspension and Closure

ckok reserves the right to investigate, suspend, or close any account at any time without stating a reason. Balances in accounts closed due to breach of terms may be forfeited. Members may also request closure of their own account at any time through support.

7.1 Limitation of Liability

ckok strives to provide uninterrupted service, but service may be disrupted due to technical issues, maintenance, or external factors. ckok is not responsible for any loss or inconvenience caused by such disruptions. Any financial loss related to use of the platform is entirely the member's own responsibility.

7.2 Dispute Resolution

If you have any dispute or complaint, please first contact the support team via 24/7 live chat on the site or by email. The support team generally works to resolve issues promptly. ckok's decisions shall be considered final and binding.

7.3 Third-Party Services

ckok works with third-party game providers (such as PG Soft, Pragmatic Play, JILI, Spribe) and payment processors. ckok is not directly responsible for issues with these third-party services, but is always ready to provide assistance.

8.1 Data Collection and Use

ckok collects, stores, and processes members' personal information to improve the platform's services and for identity verification purposes. Members' information is not sold to third parties. For more details, please read our privacy policy.

8.2 SSL Encryption and Security

ckok uses SSL encryption technology to keep all transactions and personal information secure. However, complete security on the internet cannot be guaranteed. It is the member's responsibility to use a secure and up-to-date device.

9.1 Responsible Gaming Commitment

ckok believes that gaming should be a form of entertainment, not a source of financial problems. We encourage members to play within their means. If signs of gambling addiction appear, it is advised to seek help immediately.

9.2 Self-Exclusion and Setting Limits

Members can set limits on their own deposits, bets, or losses. There is also an option to temporarily suspend or permanently close an account for a specific period. To learn more about this, please visit our responsible gaming page.

10.1 Right to Amend Terms

ckok reserves the right to change, revise, or update these terms and conditions at any time. For significant changes, an effort will be made to notify members as early as possible. Continued use of the platform after any changes will be considered acceptance of the updated terms.

10.2 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming guidelines together form the entire agreement between ckok and the member. If any part of these terms is found to be invalid or unenforceable, the remaining parts will remain in full effect.

10.3 Contact

If you have any questions or comments about these terms and conditions, please contact us via our 24/7 live chat service or email us at: [email protected]